privacy

Information Collection and Use

We collect personally identifiable information only if specifically and knowingly provided by you. This Privacy Policy statement explains what information we gather, how we gather it, and how we use it.
• What information we gather;
• How we gather information;
• How we use the information;
• With whom we may share information;
• Security of the information;
• Storage of the information;
• Your rights and choices;

• Emails and Text Messages; and

• Contact Information.

Please note that we may update this statement without notice from time to time by posting the updated terms on our websites. You are responsible for periodically reading this statement. If you use our websites after we have updated this statement, you acknowledge that you have read the updated terms and consent to our revised privacy practices.
By using our websites, you acknowledge that you have read this privacy policy statement and consent to our privacy practices as described in this statement, including our use and disclosure of personally identifiable information for the purposes described below.

If you are residents of a country in the European Union, Iceland, Lichtenstein, Norway or the United Kingdom, please read this Privacy Policy to understand additional rights you may have pursuant to the General Data Protection Regulation (GDPR).
If you are a resident of the State of California, please also read Your California Privacy Rights below to understand additional rights you may have pursuant to California Civil Code Section 1798.83 and the California Consumer Privacy Act of 2018.

 

Information We Gather and Track

We may collect two types of information from you and other registered users of our websites: (1) “personally identifiable information” and (2) “non-personally identifiable information”.
“Personally identifiable information” is information that identifies you personally, such as your name, address, telephone number, email address, or company name.

“Non-personally identifiable information” can be technical information, such as aggregated tracking information derived mainly by tallying page views throughout our site, or it can be demographic information. Non-personally identifiable information does not identify you personally. If you do provide us with non-personally identifiable information, we may use it for the purposes described in this statement or for any other legal purpose.

We do not offer services directed to children. Should an individual whom we know to be a child under age 18 send personally identifiable information to us, we will take measures to remove that user’s personal information from our databases. From time-to-time we may come into contact with persons under the age of 18 as may be necessary in the performance of our contractual obligations. In such instances we take reasonable efforts to not collect or store any personally identifiable data of such persons, but rather de-identify and anonymize such data of persons under the age of 18.

 

How We Gather and Track Information

PERSONALLY IDENTIFIABLE INFORMATION

As part of the business registration process, we collect your company and/or trade name, contact name, telephone number, principal address, and email address. The types of personal information we may collect include your name, email address, postal address, phone number, credit card and other payment information, and any other information you choose to provide. As part of the utilization of the Chic Rides by you, we store certain information regarding your customers and prospective customers, including name, telephone number and/or email address. In some cases, individual preferences and requirements will also be maintained as part of the customer or potential customer profile.

We collect information about how you access our services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique installation identifier, barcode information, browser type and app version. From time-to-time visitors to our websites who are not registered users may request information about our sites and services and provide their name and email address. We collect and retain that information.

We collect precise location information from your device with your permission when you choose to use our location features for the purpose of providing the services and for diagnostics and troubleshooting purposes. By using our mobile apps, you consent to the collection of your location information for these purposes. If you initially consent to our collection of such location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. You may also stop our collection of this location information by following the standard uninstall process to remove all of our mobile apps from your device. If you stop our collection of this location information, some features of our services may no longer function properly.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data when you engage with us on social media, this information may be collected and used by others.

NON-PERSONALLY IDENTIFIABLE INFORMATION

Cookies. We may place a text file called a “cookie” in the browser files of your computer (if you or your browser accept the cookie) to collect information about your activity on our websites. The cookie itself does not contain personally identifiable information. A cookie can’t read data off your hard disk or read cookie files created by other sites. You can refuse cookies by turning them off in your browser but if you do, you may not have access to some areas of our websites, or to the personalized features of our websites. You may also set your browser to warn you before accepting cookies.

Log Files. As is true of most web sites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data.

 

How We Use Information We Gather and Track

PERSONALLY IDENTIFIABLE INFORMATION

We use personally identifiable information that we gather and store in our databases (whether the personally identifiable information relates to a business or any customers or potential customers of the business) as noted below.

To authorize your access to appropriate services, pages, screens and data in our system;

To process transactions and send you related information, including confirmations, receipts, invoices, customer experience surveys, and recall notices;

To send promotional materials to your customers and potential customers that you have requested that we send on your behalf;

To communicate with you regarding our sites and services, new services and changes to our sites and services that we may make from time-to-time;

To comply with law, or in the good faith belief that such action is necessary to conform to the requirements of law, or comply with legal process served on us, and to protect and defend our rights or property, including our rights and property and our websites, or act in urgent circumstances to protect the personal safety of you and our other visitors; and
To protect against fraud or potential fraud.

We use name and email addresses provided by visitors to our websites who expressly request information from us in order to provide the requested information to them.

NON-PERSONALLY IDENTIFIABLE INFORMATION

We use non-personally identifiable information that we gather and track to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

 

With Whom We May Share Information

We may share, as controller or as processor providing services at the direction of our clients, your personal data to third parties who perform services on our behalf, including our technology providers, payment card processor, administrative personnel and providers and professional advisors.
Chic Rides uses a limited number of third-party service providers to assist us in providing our services to customers. These third-party providers assist with the transmission of data and provide data storage services. These third parties may access, process, or store personal data in the course of providing their services. Chic Rides maintains contracts with these third parties restricting their access, use and disclosure of personal data.

we may require additional information from you to collect payments. We use an outside payment (credit/debit card and ACH) processing company. The payment processing company does not retain, share, store or use your personally identifiable information for any other purposes, however, we cannot guarantee that there will not be a security breach of the payment processing company.

We may disclose information if we have a good faith belief that disclosure is necessary by law or the legal process, to protect and defend our or others’ interests or property, or to enforce agreements you or our clients enter into with us. Chic Rides may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

We may obtain your written consent from time-to-time in electronic form by using online agreements or other acknowledgements through our application, including for any other contemplated uses of your personal data not addressed in this Privacy Policy. Please read all online agreements carefully before accepting them.

In the event Chic Rides goes through a business transition, such as a merger, acquisition by another company, or sale of all or substantial portion of its assets, your personally identifiable information will likely be among the assets transferred.

 

Storage Of Information

We retain the personal data we collect for so long as reasonably necessary to fulfill the purposes for which the data was collected, to perform our contractual and legal obligations, and for any applicable statute of limitations periods for the purposes of bringing and defending claims.

 

Legal Basis for Processing

We rely on the following legal grounds to process your personal information:

CONSENT
We may use your personal data as described in this Privacy Policy subject to your consent.

PERFORMANCE OF A CONTRACT
We may need to collect and use your personal information , as applicable, to perform our contractual obligations.

 

Your Rights and Choices

You may update and correct certain account information at any time by logging into your account (if applicable) or calling us at +1 (888) 866-2442.

 If you wish to delete your account, please contact our Customer Support Center or call us at +1 (888) 866-2442 but note that we may retain certain information as required by law or for our legitimate business purposes.

With your consent, we may send push notifications to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

We communicate with our customer users on a regular basis via email. For example, we may use your email address to confirm your request, to send you notice of payments, to send you information about changes to our products and services, and to send notices and other disclosures as required by law. Chic Rides may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Users can opt-out of all email communications from Chic Rides by contacting us. We will process your unsubscribe request as soon as possible, but please be aware that in some circumstances you may receive a few more messages until your request is processed. You also may opt-out of receiving such emails by clicking on the “unsubscribe” link within the text of the applicable email. If you opt out, we may still send you non-promotional emails or texts, such as those about your account or our ongoing business relations.

You may contact us to request information about the personal data we have collected from you and to request the correction, modification or deletion of such personal information, which requests we will do our best to honor subject to any legal and contractual obligations.

For information about the personal data we have collected from you and to request the correction, modification or deletion of such personal information, please email [email protected]

Third parties who may receive personal data: Company uses a limited number of third-party service providers to assist us in providing our services to customers. These third-party providers assist with the transmission of data and provide data storage services. These third parties may access, process, or store personal data in the course of providing their services. Company maintains contracts with these third parties restricting their access, use and disclosure of personal data in compliance with our obligations.

Compelled disclosure: Company may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

 

Third-Party Websites and Advertisers

Our websites may contain links to third-party websites. While we endeavor to work with third-parties that share our respect for user privacy, we are not responsible for the websites or privacy practices of such third-parties. We may also use third-party advertisers, ad networks, and other advertising, marketing, and promotional companies, to serve advertisements on our websites and other sites. Such third parties may gather information about your visit to our websites or other websites, monitor your access to or market products or services to you, monitor the ads you view, click-on, or interact with, when they were delivered, and the screens and pages that they are on.

We do not endorse these parties, their content, or any products and services they offer. You are responsible for knowing when you are leaving our website to visit a third-party website, and for reading and understanding the terms of use and privacy policy statements for each such third party.

 

Emails and Text Messages

By signing up on our website, you agree to receive promotional emails and text messages from Chic Rides. We value your privacy and strive to deliver meaningful content tailored to your interests.

What to Expect:

Emails: Periodic newsletters, updates, and exclusive offers.
Text Messages: Promotional alerts and relevant updates.
How We Use Your Information:
We respect your privacy and handle your information with care. Your details are used solely for sending you relevant content and promotions. We do not share your information with third parties.

Opting Out:
You can opt out of receiving emails and text messages at any time. Simply follow the instructions provided in our communications, or contact our customer support team at [email protected] / +1 (888) 866-2442.

Read Our Policies:

[Policies and Terms]
[privacy]
By signing up, you acknowledge that you have read and agree to the terms outlined above. For more information, please refer to our [privacy] and [Policies and Terms].

Thank you for being part of Chic Rides. If you have any questions or concerns, feel free to contact us.

 

If you have any questions or suggestions regarding our Privacy Policy, please contact us:

Phone Number: +1 (888) 866-2442

By email: [email protected]